Effective Date: April 4, 2025
1. INTRODUCTION
This Refund Policy applies to all payments made on D8time, a serious matchmaking platform focused on meaningful relationships and marriage.
2. MEMBERSHIP SERVICES
D8time offers premium matchmaking memberships with clearly defined features and pricing before purchase.
3. REFUND ELIGIBILITY
Refunds may be granted only in the following cases:
– Technical issues preventing access to paid services
– Billing errors or duplicate charges
Refund requests must be submitted within a reasonable time after the issue occurs.
4. NON-REFUNDABLE CASES
Refunds will not be provided for:
– Change of mind after purchase
– Lack of matches or personal expectations
– User inactivity
– Subscription cancellation after billing cycle has started
5. SUBSCRIPTION TERMS
– Some memberships may renew automatically
– Users can cancel subscriptions at any time
– Cancellation will apply to the next billing cycle
6. PAYMENT SECURITY
All payments are processed through secure third-party providers. D8time does not store full payment details.
7. CONTACT FOR REFUNDS
To request a refund, contact:
Email: support@d8time.com
Website: www.d8time.com
Please include your account details and reason for request.
8. CHANGES TO POLICY
D8time reserves the right to update this Refund Policy at any time.